Six Sigma:Glossary
シックスシグマ:用語集
arrow diagramming method
BPR
:
business process reengineering
charter
COPQ
:
cost of poor quality
CTQ
:
Critical To Quality
DMAIC
DMADV
DOE
:
design of experiments
ECRS
MECE
:
Mutually Exclusive, Collectly Exhaustive
METRICS
: Measure Everything That Results In Customer Satisfaction
N7
Process Decision Program Chart
Q7
QCD
RFP
:
request for proposal
RIE
:
Rapid Improvement Event
SIPOC
: Supplier, Input, Process, Output, Customer
statement
- Six Sigma:Statement
Toll Gate
VA/NVA : Value-Added / Non-Value-Added
VOC
:
Voice of Customer
VSM
:
value stream map
workout
3R
-
Six Sigma:3R
6σ